Privacy Policy — Metaheight Travels (Worlds Travel LLC)

This Privacy Policy explains how Worlds Travel LLC (“we”, “us”, “our”), operating the website metaheighttravels.online (the “Site”), collects, uses, discloses and safeguards your personal information. Metaheight Travels is a domain of Worlds Travel LLC, an independent Online Travel Agency. By using the Site or our services you agree to the practices described here.

1. Information We Collect

We collect information you provide directly and information collected automatically:

Contact & identity data — name, email address, phone number and postal address you provide when you call, email or submit a form.
Travel & booking data — traveller names, dates of birth (where required by a supplier), passport or ID details, itineraries, seat/meal preferences and loyalty numbers, provided so we can book on your behalf.
Payment data — payment card details are collected and processed through secure, PCI-DSS compliant third-party payment gateways. We do not store full card numbers on our own systems.
Technical & usage data — IP address, browser type, device information and pages visited, collected automatically through cookies and similar technologies.

2. How We Use Your Information

To research, compare, book and manage travel services (flights, cruises, hotels, car rental and tour packages) on your behalf.
To communicate with you about quotes, bookings, changes, cancellations and support requests.
To process payments, including any applicable service fee, and to provide receipts and itineraries.
To comply with legal, regulatory, accreditation (IATA/CLIA) and supplier requirements.
To improve our Site and services, and to detect and prevent fraud.

3. How We Share Information

We share personal information only as needed to deliver the services you request or as required by law:

Travel suppliers — airlines, cruise lines, hotels, car-rental companies and tour operators, so your booking can be confirmed and fulfilled.
Global distribution systems & technology partners (such as Amadeus) used to search and issue travel.
Payment processors to securely handle transactions.
Regulators, auditors and law enforcement where legally required.

We do not sell your personal information.

4. Cookies

The Site uses cookies and similar technologies to make it function, remember preferences, and measure performance and advertising. You can control cookies through your browser settings; disabling some cookies may affect Site functionality.

5. Data Security

We use administrative, technical and physical safeguards designed to protect your information, including secure, PCI-DSS compliant payment processing. No method of transmission over the Internet is completely secure, so we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as needed to provide our services and to meet legal, accounting, tax and accreditation obligations, after which it is securely deleted or anonymised.

7. Your Rights

Depending on your location, you may have the right to access, correct, delete or restrict the use of your personal information, and to object to certain processing. To exercise any right, contact us using the details below. We will respond in accordance with applicable law.

8. Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13 except as provided by a booking adult for a travelling minor.

9. Third-Party Links

The Site and supplier confirmations may link to third-party websites (for example an airline's site). We are not responsible for the privacy practices of those third parties; please review their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the latest revision, and continued use of the Site indicates acceptance of the current version.

11. Contact Us

Questions about this Privacy Policy or your data can be directed to:

Worlds Travel LLC
Email: contact@metaheighttravels.online
Phone: (888) 778-0736
Registered address: Number 20 — Owned by Sheikha Mahra Ahmed Al Ghurair, Deira – Al Qusais 2, Dubai, United Arab Emirates
India Office: 408 Sarai Bahleem, Meerut, Uttar Pradesh, 250002